Virulent Support

So I have been having issues with my email today and I finally called the tech support line of my web hosting company, 1&1 internet.  At first they were insisting that it was an issue on my end, which I knew it wasn’t.  But in the process, they asked me to turn off my firewall protection and virus protection.   Umm…..

Ever notice that turning off those two things are the first two things that tech support says to do?  Or that those are the first things that are blamed for a lot of technical glitches?

HOWEVER… they are also among the very first things that they say you should set up on your computer.

I shoulda bought a Mac.